Contact information

Last Updated: August 26, 2026

Welcome to CalmRoots. We are committed to providing customers with accessible and reliable support throughout their shopping experience.

If you have questions regarding our products, an existing order, shipping, returns, refunds, or general store information, please contact us using the information below.

Customer Support

Email: support@calmroots.sbs
Phone: +1 647 230-6126

When contacting us regarding an existing order, please include your order number and the email address associated with your purchase whenever possible. This will help our team locate your order and respond more efficiently.

Business Information

Business/Store Name: CalmRoots
Website: calmroots.sbs
Established: 2023

Business Address:
293 Gartley Rd
Courtenay, BC V9N 9T2
Canada

Customer Support Email: support@calmroots.sbs
Customer Support Phone: +1 647 230-6126

Order Support

For assistance with an existing order, you may contact us regarding:

Order status and tracking.
Shipping and delivery questions.
Address corrections when still possible.
Damaged or incorrect products.
Return requests.
Refund inquiries.
General product questions.

Please provide sufficient information for us to identify the relevant order.

Returns and Refunds

CalmRoots provides eligible customers with a 30-day return period.

For return or refund requests, contact support@calmroots.sbs before sending a product back. Our customer support team will provide the applicable instructions.

Please refer to our Return & Refund Policy for complete terms and eligibility requirements.